Terms of Service

These Terms of Service ("Terms") govern your access to and use of pryve.lol (the "Service"), including the pryve.lol website, profiles, and any related features. By creating an account or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.

1. Account creation

To use most features of pryve.lol, you must create an account. You agree to provide accurate, current information and to keep it updated. You must be at least 13 years old (or the minimum age required in your country to consent to use of the Service) to create an account. If we learn that an account was created by someone who does not meet this requirement, we may suspend or delete it.

You are responsible for keeping your password and account secure, and for all activity that happens under your account. Notify us promptly of any unauthorized use.

2. Username rules

When you create a profile you choose a username and a corresponding pryve.lol URL (e.g. pryve.lol/yourname). Usernames must:

• Be between 3 and 20 characters, using letters, numbers, underscores, or hyphens.
• Not impersonate another person, brand, or entity.
• Not use reserved or prohibited words (such as those used for pryve.lol pages, staff, or system purposes).
• Not include hate, harassment, or otherwise abusive content.

pryve.lol reserves the right to reclaim or reassign usernames that violate these rules, that infringe the rights of others, or that are reserved for platform use.

3. User responsibilities

You agree to use pryve.lol lawfully and to respect the rights of others. You are solely responsible for the content you publish and the links you share.

4. Acceptable use

You may not use the Service to:

• Violate any applicable law or regulation.
• Harass, threaten, or harm others.
• Impersonate any person or entity.
• Distribute spam, scams, or malware.
• Share content that is illegal, hateful, sexual, or graphically violent.
• Infringe the intellectual property or privacy rights of others.
• Attempt to disrupt, reverse-engineer, or overload the Service.

See our Acceptable Use Policy and Community Guidelines for more detail.

5. User-generated content and profiles

You retain ownership of the content you publish on pryve.lol, such as your display name, bio, avatar, banner, background, gallery images, music embeds, self-hosted audio tracks, and links. By publishing content, you grant pryve.lol a worldwide, non-exclusive, royalty-free license to host, store, display, and process that content for the purpose of operating the Service.

You represent that you have all necessary rights to the content you publish, including any images, audio, and music you upload or embed. Music features may include official embeds from third-party services such as Spotify, YouTube, SoundCloud, and Apple Music, as well as audio files you upload directly. When you embed music, that content is loaded from and governed by the source provider's terms and policies, not pryve.lol. You are responsible for ensuring any audio you upload is content you own or are authorized to use, and that it does not infringe the rights of any third party.

6. Links to external websites

pryve.lol allows you to share links to external websites. pryve.lol does not control and is not responsible for the content, privacy practices, or accuracy of third-party sites. You are responsible for the links you share and for ensuring they do not lead to harmful, illegal, or fraudulent destinations. pryve.lol may remove or disable links that violate these Terms.

7. Intellectual property

The Service, including its design, branding, software, and features, is owned by pryve.lol and protected by intellectual property laws. These Terms do not grant you any right to use the pryve.lol name, logos, or trademarks except as expressly permitted. Respect the intellectual property rights of others in all content you share.

8. Account suspension and termination

We may suspend or terminate your account and remove content if you violate these Terms or if we believe your conduct harms the Service or its users. You may delete your account at any time through your settings. Upon termination, some of your data may be retained as described in our Privacy Policy.

9. Premium access (pryve.lol+)

pryve.lol may offer paid premium features ("pryve.lol+"). pryve.lol+ is a one-off purchase: you pay the fee shown at checkout once and Creator Mode stays on your account for good. There is no subscription, no renewal, and no recurring charge for pryve.lol+.

Payment is taken through our payment provider's secure checkout at the time of purchase. Because pryve.lol+ does not renew, there is nothing to cancel and no billing portal to manage for it. We may change the one-off price at any time, but a change never affects access already bought. Refunds are covered by our Refund & Cancellation Policy.

10. Support and support memberships

Support is assistant-first. Our automated assistant answers questions instantly using our help centre, and its replies are generated automatically rather than written by a person, so they are guidance rather than a promise of how we will act. Anything involving payments, refunds, account changes, or that otherwise needs a decision from us is passed to our staff team — the assistant tells you when that happens, and you can ask for a person at any time. Messages sent to the assistant are handled as described in our Privacy Policy.

pryve.lol also offers optional support memberships (currently Supporter, Patron, and Benefactor), available as a monthly or annual subscription. Support memberships are separate from pryve.lol+: they help fund the running of the Service and unlock recognition extras such as a tier badge on your profile, higher profile limits, additional cosmetic effects, and a priority place in our support queue. They do not include Creator Mode or any other pryve.lol+ creator feature.

Support memberships renew automatically at the end of each billing period until cancelled. You can change tier, or move between monthly and annual billing, at any time from the Supporters page. The change is applied to the subscription you already have, so you never hold two memberships at once, and the unused part of the period you paid for is credited against the difference. Cancelling stops the next renewal, and your perks continue until the end of the period you have already paid for. Recognition extras that depend on the membership, such as your supporter badge, end with it.

11. Payments

Payments are processed by our third-party payment provider, which handles your card details directly. pryve.lol does not receive or store your full card number. Billing disputes and fraudulent charges should be reported to your payment provider and to us promptly.

12. Refunds

Refund eligibility is described in our Refund & Cancellation Policy.

13. Privacy

Our handling of your personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

14. Platform availability

We strive to keep pryve.lol available but do not guarantee uninterrupted access. The Service may be unavailable during maintenance, outages, or events beyond our control. We may modify, suspend, or discontinue features at any time without notice.

15. Limitation of liability

To the maximum extent permitted by law, pryve.lol and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of or inability to use the Service. The Service is provided "as is" and "as available" without warranties of any kind.

16. Changes to the service and these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. When we make a material change, we show the revised Terms in the app and, where the change affects what you can expect from us or what we expect from you, we ask you to accept the revised version before you carry on using the Service. We record the version you accepted and the date you accepted it. If you do not accept a revision, please stop using the Service; continuing to use it after a revision takes effect also counts as acceptance.

17. Contact

Questions about these Terms? Reach us through our contact page.